Minimum age to participate is 7 years old accompanied by an adult (parent or guardian) All minors must be accompanied by parent or guardian All bookings must be made by adults age 18 and over.
No people with back problems, recent surgeries, bone/joint problems, and or heart conditions No pregnancies This tour is not wheelchair accessible
Max Weight: 280lbs. Lighter guests will be paired with another zipper when necessary
Smoking and alcoholic beverages not permitted on tour
If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
Cancellation within 24 hours is subject to a 50% charge. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
Groups of 8 or more are subject to a 50% deposit and a 72 hour cancellation policy.
No shows are a 100% charge. Check in is 30 min prior to tour time. Final check in is 10 min before the start of the tour. Participants not checked in at the office 10 min prior to the start time will miss the tour and are subject to the cancellation policy.
No refunds will be given for adults or children who do not complete the tour.
Rain or shine, we still zipline!
Our helmets allow you to wear your own hats. Ball caps are best, we don’t recommend cowboy hats or sombreros. of course we have a great selection of ball caps in our store for purchase.
We use full body harnesses and we have heard from some guests that tank tops are uncomfortable to due to chaffing...your choice, we also have a great selection of t-shirts for sale in the store.
This is serious, Ladies; short shorts have the same “chaffing” affect as tank tops. we recommend longer shorts, or pants...yoga pants are perfectly acceptable. Gentlemen, those thin lightweight basketball/athletic shorts tend to creep up, making it....ummm...awkward, we recommend more sturdy shorts. Didn’t bring any? we got you covered in our store.
Closed toed shoes are just that, your toes must be covered. We recommend tennis shoes or hiking boots. Water socks/reef shoes are fine, and we have a nice selection to choose from in our store.
Our tour goes through the jungle and above the forest, the second part of the tour you will be in direct sunlight, we recommend your favorite sunscreen on sunny days, and of course, our store stocks sunscreen also.
We allow sunglasses on tour, just make sure they fit securely. We sell polarized shades in our store as well as those nifty sunglasses cored to hang them from your neck
You are welcome to bring your own camera. Just remember to tie it down and that we are not responsible for items lost tour.