Koloa Zipline
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3477A Weliweli Rd. Koloa, HI 96756

808-742-2734

info@koloazipline.com

FAQ

Koloa ZiplineFAQ

Requirements

Age Requirements
Minimum age to participate is 7 years old accompanied by an adult (parent or guardian) All minors must be accompanied by parent or guardian All bookings must be made by adults age 18 and over.
Health and Accessibility Considerations
No people with back problems, recent surgeries, bone/joint problems, and or heart conditions No pregnancies This tour is not wheelchair accessible
Weight Restrictions
Max Weight: 280lbs. Lighter guests will be paired with another zipper when necessary
Strictly Prohibited Activity
Smoking and alcoholic beverages not permitted on tour

Cancellation Policy

Cancellation outside 24 hours
If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
Cancellation within 24 hours
Cancellation within 24 hours is subject to a 50% charge. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
No shows
No shows are a 100% charge.
Weather cancellations
Rain or shine, we still zipline!

What to Bring

Hats
Our helmets allow you to wear your own hats. Ball caps are best, we don’t recommend cowboy hats or sombreros. of course we have a great selection of ball caps in our store for purchase.
Shirts
We use full body harnesses and we have heard from some guests that tank tops are uncomfortable to due to chaffing...your choice, we also have a great selection of t-shirts for sale in the store.
Shorts/Pants
This is serious, Ladies; short shorts have the same “chaffing” affect as tank tops. we recommend longer shorts, or pants...yoga pants are perfectly acceptable. Gentlemen, those thin lightweight basketball/athletic shorts tend to creep up, making it....ummm...awkward, we recommend more sturdy shorts. Didn’t bring any? we got you covered in our store.
Footwear
Closed toed shoes are just that, your toes must be covered. We recommend tennis shoes or hiking boots. Water socks/reef shoes are fine, and we have a nice selection to choose from in our store.
Sunscreen
Our tour goes through the jungle and above the forest, the second part of the tour you will be in direct sunlight, we recommend your favorite sunscreen on sunny days, and of course, our store stocks sunscreen also.
Sunglasses
We allow sunglasses on tour, just make sure they fit securely. We sell polarized shades in our store as well as those nifty sunglasses cored to hang them from your neck
Cameras
We take great photos and give them to you for free, because we are just that nice. We will not discourage you from bringing your own camera, however, we aren’t responsible for your lost stuff.
Bug Spray
Yes, we have mosquitos. They typically come out more during cloudy overcast days or after it rains. With Kauai’s unpredictable weather; we recommend bringing bug spray...and guess what, if you don’t have any...we have some to choose from for purchase in our store.
Koloa Zipline

3477A Weliweli Rd.
Koloa, HI 96756

1-808-742-2734
info@koloazipline.com

Tour Info

  • Our Playground
  • What To Wear
  • Gear and Safety
  • Zip Aerobatics
  • FAQ

Kauai Life

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